Terms of Service

Last updated: 27 June 2026

These Terms of Service (“Terms”) govern your use of the HyCo app, website and services (the “Service”), provided by Matthew Carter, a sole trader trading as HyCo (“HyCo”, “we”, “us”). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Eligibility & your account

You must be at least 18 years old to use the Service. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity under your account. Notify us promptly of any unauthorised use.

2. What the Service is

HyCo provides adaptive training, recovery and nutrition guidance for running and strength training, including plans, paces, race predictions and related tools. The Service generates general fitness guidance based on the information you provide. It is a software tool, not a personal trainer, coach, dietitian or medical provider.

3. Subscriptions, trials & billing

• Plans & price. HyCo is offered on subscription — currently £8.99/month or £79/year, with founder pricing of £59/year for eligible early members. Prices may change with notice; changes won’t affect your current paid period.
• Free trial. We may offer a 14-day free trial. Unless you cancel before it ends, the trial converts to a paid subscription at the then-current price.
• Auto-renewal. Subscriptions renew automatically at the end of each period until cancelled.
• Purchases via app stores. If you subscribe through the Apple App Store (or another store), the purchase is also subject to that store’s terms. Billing, renewals and cancellations are managed through your store account, and the store — not HyCo — acts as merchant of record for those purchases.
• Cancellation. You can cancel anytime via your app-store subscription settings (or your account settings). Cancellation stops future renewals; you keep access until the end of the paid period.

4. Refunds & your statutory rights

Purchases made through an app store are subject to that store’s refund policy, which you must use to request a refund. Nothing in these Terms affects your non-excludable statutory rights as a consumer under UK law, including the Consumer Rights Act 2015. By starting to use digital content during any statutory cancellation period, you acknowledge you may lose the right to cancel for a refund, to the extent permitted by law.

5. Acceptable use

You agree not to: misuse, copy, reverse-engineer, scrape or resell the Service; attempt to gain unauthorised access; upload unlawful or harmful content; interfere with the Service’s operation or security; or use it in breach of any law. We may suspend or terminate accounts that breach these Terms.

6. Intellectual property

The Service, including its software, algorithms, training logic, designs, text and branding, is owned by HyCo or its licensors and protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own personal, non-commercial training. All rights not expressly granted are reserved.

7. Your content & data

You retain ownership of the data you input (such as your logs and metrics). You grant us a licence to host and process it to operate and improve the Service, as described in our Privacy Policy. You are responsible for keeping your own copies of anything important to you.

8. Third-party services

The Service may integrate with third-party platforms (for example Apple Health, wearables or a data aggregator). Your use of those is subject to their terms and privacy policies. We are not responsible for third-party services, their availability, or the accuracy of data they provide.

9. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties not expressly stated, including fitness for a particular purpose. Predictions, paces, race times, recovery scores and nutrition targets are estimates, not guarantees, and individual results vary. We do not warrant the Service will be uninterrupted, error-free or that data synced from third parties is accurate.

10. Limitation of liability

Nothing in these Terms limits liability that cannot be limited by law, including for death or personal injury caused by our negligence, or for fraud. Subject to that, and to the fullest extent permitted by law:

• we are not liable for any indirect, incidental, special or consequential loss, loss of profit, data or goodwill; and
• our total liability arising out of or relating to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

You acknowledge that exercise carries inherent risks and that you use the Service’s guidance at your own risk, as set out in the Health & Fitness Disclaimer.

11. Indemnity

You agree to indemnify and hold HyCo harmless from claims, losses and reasonable costs arising from your breach of these Terms or your misuse of the Service, to the extent permitted by law.

12. Suspension & termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if you breach these Terms, if required by law, or if we discontinue the Service (with reasonable notice where practicable). Sections that by their nature should survive termination (e.g. IP, disclaimers, liability) will survive.

13. Changes to the Service or Terms

We may modify the Service and update these Terms. For material changes we will give reasonable notice in the app or by email. Continued use after changes take effect means you accept the updated Terms.

14. Governing law & jurisdiction

These Terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction, except that if you are a consumer you may also have the right to bring proceedings in your country of residence.

15. Contact

Questions about these Terms? Email carterm20@icloud.com.